Security Policy

We value your concerns and interest regarding the privacy of your data online. This Security Policy has been prepared to help you understand the nature of the data we collect from you when visiting the Moroccan Products online store via the Shopify platform, how we handle this personal information, and to explain the mechanisms of electronic payment methods for individuals, traders, and wholesale clients.

Item (1): Data Transparency

We are committed to clearly informing customers about how their personal data is used, while providing them with options to manage their privacy preferences. Customers can easily access or modify their data, giving them full control over their personal information.

Item (2): Security Measures to Protect Customer Data

Our store relies on Shopify’s secure infrastructure and follows best practices to provide a trusted environment for customer data protection. These measures include:

Secure Data Storage:

Customer data is stored on encrypted servers using advanced security protocols that are regularly updated.

Access Control:

Access to customer data is restricted to authorized staff only, with two-factor authentication enabled to prevent unauthorized access.

Staff Training:

Our team undergoes regular training on secure data handling and privacy protocols.

Data Minimization:

We collect only the data necessary to operate the store and enhance the customer experience. Unused data is routinely deleted.

Regular Security Audits:

We conduct regular security audits to identify and fix vulnerabilities proactively, in collaboration with certified security experts.

Incident Response Plan:

We maintain a clear plan to respond to any data breaches, which includes role assignments, communication procedures, and rapid mitigation actions.

Item (3): Managing Data Breaches:

In the event of a security breach, we follow these measures to ensure customer data safety:

  • Partnering with certified security service providers.
  • Enabling SSL protocols to secure communications.
  • Performing regular backups of all data.
  • Activating 24/7 monitoring systems to detect any suspicious activity.

Item (4): Customer Orders

Customer data will not be shared with any third party without explicit consent, except in cases related to service operations (e.g., payment or shipping), which require limited and secure data sharing.

Item (5): Electronic Payment Methods

Noon offers multiple payment options, including: 

  • Visa
  • MasterCard
  • Apple Pay
  • American Express

Payment methods available for Saudi customers only:

  • Mada
  • Tabby
  • Tamara

All transactions are processed through encrypted channels that comply with the highest security standards (PCI-DSS).

Item (6): Handling Customer Data in Payment Systems

We commit to not sharing any sensitive customer data with third parties for marketing or advertising purposes.

Basic data such as name, email, and phone number is retained solely for:

  • Transaction verification.
  • Enhancing user experience.
  • Contacting the customer in case of any order-related issue.

This data is securely stored within Shopify and Stripe systems and is not accessible by unauthorized parties.

Item (7): Wholesale Clients

Our store offers the following services to wholesalers and traders:

  • Custom branding design including (packaging, labeling, printing, and logo).
  • The option to ship products under the trader’s name, regardless of order size.
  • Full privacy protection and confidentiality regarding business relationships.

Item (8): Trader Services

We are committed to protecting the identity of our business partners. No collaboration details will be disclosed without prior written consent.

Opening a trader account requires the following conditions:

  • Minimum first order: SAR 5,000 or equivalent in other currencies.
  • Minimum for subsequent orders: SAR 2,000 or equivalent.

Payment Method:

Through bank transfer, Saudi customers only, or any other available payment channels provided on our website, to ensure transaction documentation and complete security for both parties.

Item (9): Security Policy Updates

We may update this Security Policy from time to time. We encourage you to review this page periodically to stay informed of any changes.

Updates are effective immediately upon posting, and your continued use of the store implies acceptance of the updated policy.

We reserve the full right to revise or change any part of this policy at any time without prior notice.